Why USD 9.99/month.
If you've shopped around for a website before, USD 9.99/month probably looks suspiciously cheap. Let me show you what the price covers, what's included, and why it isn't a teaser.
What's in the price
For USD 9.99/month or USD 79/year, here's exactly what you get:
| Item | What's included |
|---|---|
| Initial design | Free concept before any payment. Then one polished template customized to your business (your name, services, hours, photos, WhatsApp number, etc.) |
| Hosting | Fast, reliable hosting on a CDN. Mobile-first rendering, HTTPS, global cache. |
| Domain | Your page lives at crmbn.com/your-business by default. You can use your own domain (costs extra, around USD 12/year for the domain registration). |
| Updates | One small content update per month included. Change a price, update hours, swap a photo, fix a typo. Free, included. |
| Support | Email reply within 1 business day. Real human, not a chatbot. |
| Uptime | 99.9% uptime target. If your page goes down, you find out before your customers do. |
| You own the page | Cancel anytime and you get the static HTML and assets. Host them anywhere. |
What you don't get, even at USD 9.99/month:
- E-commerce inventory management
- Custom booking systems with calendar integration
- Multi-language sites beyond English and Bahasa Melayu
- Custom-coded features or integrations
- Redesign as part of the subscription (you can request one for an extra fee)
For those, I'll tell you honestly you need a custom build, and I can recommend someone.
Where the USD 9.99 actually goes
Approximately:
| Component | Approx cost per customer per month |
|---|---|
| Hosting + CDN | USD 0.40 |
| Domain (amortized) | USD 1.00 |
| My time for monthly updates (5 min avg) | USD 0.80 |
| Support and email overhead | USD 0.30 |
| Margin to keep the operation sustainable | USD 7.49 |
| Total | USD 9.99 |
The "margin" isn't pure profit — it pays for the time I spend on free concept preparation, the time I spend on prospects who never convert, the development time for the templates and infrastructure, the marketing that brings in the next customer, and the inevitable deadbeats who don't pay and never cancel cleanly.
Why not cheaper?
I could charge USD 4.99/month. The math would still work. But:
- I would have less time to handle your monthly updates properly
- I would have less time to invest in improving the templates
- I would have less buffer to handle the inevitable customers who need more help than they admit at signup
- The model would be vulnerable to a single bad month (a paying customer needing 10 hours of support, for example)
USD 9.99 is the lowest sustainable price that lets me run CRM BN as a real, durable operation rather than a side project.
Why not more expensive?
I could charge USD 19.99 or USD 29.99/month and probably still get customers. But:
- Most Bruneian SMBs genuinely can't afford USD 29.99/month without it being a real budget decision
- The point of CRM BN is to make being online accessible, not to maximize revenue per customer
- A lower price means a wider market, which means I can keep doing this full-time
USD 9.99 is the highest price I'd feel good charging a Bruneian cafe owner for a one-page website. Anything more feels like rent-seeking.
Why USD instead of BND or RM?
USD is the standard for SaaS. It works the same whether you're paying from Brunei, Singapore, or anywhere else. It avoids awkward conversion fees. And it keeps the model simple — one price for everyone.
For a Bruneian customer, USD 9.99 ≈ BND 13. For a Malaysian customer, USD 9.99 ≈ RM 45. For anyone else, USD 9.99 is USD 9.99.
Why a yearly option?
The yearly option (USD 79) saves you about 34% vs paying monthly. That's the standard SaaS discount and it gives me 12 months of stable revenue to plan against.
If you don't want to commit to a year, the monthly option is fine. Both have the same features, same updates, same support. The only difference is price.
What if I cancel?
You cancel, I give you the static HTML and assets (the actual files that make up your page), and I take the page offline within 7 days. You can host them on your own server, send them to another agency, or just keep them as backup.
No fees for cancellation. No "early termination" penalties. No "we'll keep your data for 90 days" extortion. Done.
The intro pricing lock
The first 500 subscribers get USD 9.99/month locked for life. When I hit 500, the price goes up to USD 14.99/month for new subscribers.
This is a real commitment, not a teaser. I track the count in a Google Sheet (linked from the homepage footer). When it hits 500, the page changes.
If you sign up now, you pay USD 9.99/month forever, even as a customer #501+ comes in at USD 14.99/month.
One last thing
If you're reading this and thinking "that's too cheap to be real" — it's real. The reason is that I don't have an agency to support. Just me, my laptop, and a small infrastructure. That's it.
If you're reading this and thinking "that's too expensive for what I'm getting" — email me at sage-digital@agentmail.to. I genuinely want to know what's making you hesitate. Either I learn something, or I tell you why you're wrong, and either way the model gets better.
— Ryan Wong, Bandar Seri Begawan