What a "free concept preview" actually means.
If you've never had a website built before, the word "preview" can sound vague. Here's exactly what you get, who reviews it, and what happens next.
What we prepare
When you submit the form on the homepage, here's what I do within about a day:
- Pull your public info. Hours, address, services, and any photos or copy from your Google Business Profile, social pages, or what you sent me directly.
- Build a one-page concept. Mobile-first layout using the same design system as this site. Your business name, services, hours, address, click-to-call, click-to-WhatsApp, photo placeholder, contact form.
- Host it privately. On a private URL (something like preview.crmbn.com/your-business) marked "unofficial concept — owner approval required."
- Email you the link. With a short note explaining what's there and what to do next.
That's it. No contracts. No payment methods collected. No "we'll start your free trial in 14 days."
What you do
You open the link on your phone (where 80% of your customers will see it). You check:
- Is the name spelled right?
- Are the hours correct?
- Are the services the ones you actually offer, in the order you'd want a customer to see them?
- Does the WhatsApp button link to the right number?
- Does the photo placeholder bother you, or do you have a photo to send?
- Does the layout feel right on your phone?
You email back: "Looks great, here are 3 small changes" or "Not for me, thanks."
If you want changes
I make them. Free, no questions. Common requests:
- Different tagline
- Reorder the services section
- Add a section I didn't think of (specialty menu items, parking info, opening hours for holidays)
- Replace the placeholder photo with one you send
- Add a small section in Bahasa Melayu for Malay-speaking customers
Most concepts take 1-2 rounds of revisions. Nothing's locked in.
If you like it
You say so. We agree on activation date. We move the concept from preview.crmbn.com to its final URL (either a subdomain or crmbn.com/your-business, your choice). It's now your official page. You pay USD 9.99/month or USD 79/year. Cancel anytime — your static HTML and assets come with you.
If you don't
You say so. I delete the preview. No follow-up email. No "are you sure?". No sales pitch. You keep your business details; I don't add you to a list.
The point of the free preview is to make the decision easy and risk-free for you, not to pressure you into anything.
Why I do it this way
Most website companies make you commit to a project before you see anything. That's how they get paid — by collecting 50% upfront for work you haven't approved.
I think that's broken for small businesses. You're not sure what you're getting. The agency knows that, so they show glossy mockups during sales that look nothing like what they deliver. You sign, you wait 4 weeks, you get something that's not what you pictured, and now you're locked in.
Showing you the actual concept before any commitment flips that. You see what's real, you approve what's real, and if you don't like what's real, we shake hands and part ways. No friction.
That's why the pricing page is also the FAQ. The whole offer is "free concept, then $9.99/month if you like it, cancel anytime." There's nothing to be cagey about.
How to start
Use the form on the homepage. It's 8 fields, takes 90 seconds. We'll reply within a business day with a concept link.